BREWERY TOURS FAQs
Below you will find answers to our Brewery Tour FAQs. If there is something you feel we haven’t answered, or you need more information email email@example.com or call (02) 5104 4365 and we will get back to you as soon as possible.
Is there an age limit?
Yes, you must be 18 years and older to participate in one of our tours. There may be a chance that some venues will ask you for ID, so please bring a valid form of ID with you to avoid disappointment.
What is the minimum and maximum group size?
The High Country Brewery Tour needs a minimum of 4 people to run, with a maximum of 10 people.
What happens if Ingrained Culture cancels a tour?
We reserve the right to cancel or change bookings. If a tour does not meet the minimum group size, we will get in contact with you beforehand. You will have the chance to re-book onto another date or tour, or we will refund your payment.
What if I have to change or cancel my booking?
Please get in touch with us as soon as possible if you need to change or cancel a tour. If you give us more than 7 days notice, we will refund your money, minus a processing fee of 5%. There is no cost to change the date of your booking within 7 days of the tour date.
How much beer do I get on tour?
You will get 4-6x 120ml tastings (or equivalent) at each venue. As all of our tours are all-inclusive, you won’t have to worry about getting your wallet out.
Can I buy beer to takeaway?
Definitely. You may not be able to get some of the High Country beers as easily outside of the area, so we recommend buying some beers to take home (unfortunately by law you cannot drink the takeaways on the bus).
What happens if I get drunk?
We expect some people may get a little tipsy. However, the venues do reserve the right to stop serving you, under the Responsible Serving of Alcohol Laws, and may ask you to leave. We also reserve the right to ask you to stop drinking and will not tolerate any inappropriate behaviour.
What should I wear?
We recommend wearing comfortable clothing and sensible footwear. As some of our tours go behind-the-scenes, there may be a chance that you have to wear closed footwear. We don’t want you to miss out on these opportunities, so please come prepared.
Where do you pick up and drop off?
Please refer to each tour individually for information on pick-up/drop-off points here.
Can you pick me up from a specific location?
We may be able to arrange a specific pick-up and drop-off points. Please call (02) 5104 4365 or send an email to firstname.lastname@example.org.
Do you offer group/private tours?
Yes. You can find out more information on private tours here.
Can you create a custom tour for me?
Yes, we are more than happy to do this. Please give us a call on (02) 5104 4365 to discuss.
Do I need a reservation?
Yes. You can book onto any tour through our website here.
What payment methods do you accept?
We accept Visa, MasterCard and American Express – credit and debit cards. For group bookings, direct debit is available. Please call (02) 5104 4365.
Can you cater for specific dietary requirements?
Of course. Every venue has options for specific dietary requirements. Please leave a note when filling out the booking form and we will let the venues know in advance.
Can I drink on the bus?
No. By law, you cannot drink on the bus. There will be plenty of beer to drink on the tour. However, there will be the option to buy beer at each venue that you can take home with you at the end of the tour.
Follow the link below to book a tour.